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International Delivery Times
Monday – Friday | 3 – 5 Working Days |
UK Mainland Delivery Times
Monday – Friday before 2pm | Next Working Day |
Monday – Friday after 2pm | 2 Working Days |
Saturday & Sunday | 2 Working Days |
UK Extended Areas Delivery Times
Monday – Sunday | 3 – 5 Working Days |
Please note delivery times may be extended during busy periods.
EU Areas
Please note that due to changes by HMRC, orders being shipped to EU countries will not be shipped on the same day as they are invoiced. EU Orders will now be shipped on the next working day. This only applies to E.U. orders. Domestic and Worldwide shipments remain the same.
When you go to the online checkout, you can opt to collect your items in store. We'll let you know when your order is ready for you to collect. Your order will normally be ready to collect the next working day.
You can return any item within 28 days of receipt for a refund, provided the item is unused, in its original packaging and in 'as new' condition.
Items will be refunded in full (less postage) if received within 28 days from the date of despatch.
THIS RETURNS POLICY DOES NOT AFFECT YOUR STATUTORY RIGHTS. DETAILS OF WHICH ARE AVAILABLE FROM THE CITIZENS ADVICE BUREAU OR CONSUMER DIRECT.
We aim to deal with all returns and exchanges on the day they arrive, however please allow longer during peak periods.
You can return the item(s) by dropping them off in store or by returning the item(s) by post. We do not insist on a specific courier service for the return, so please use the most economical or appropriate method for returning the item(s).
Northern Diver (Int) Ltd
Appley Lane North
Appley Bridge
Wigan
Lancashire
WN6 9AE
If an item becomes faulty after a period of time then please contact customer services (01257 254 444 or info@ndiver.com) prior to returning the item. We will either repair or replace the item at our discretion.
5 out of 5 Stars (2 reviews)
Awesome 5mm Wetsuit Boots
By Jose Sidali on 20 Feb. 2015
I bought these wet boots online in January and as Northern Diver advised (when I phoned to discuss sizing), they turned up within 2 days - in Spain. Helpful and friendly advice on the phone and amazing service. I have had 3mm boots before and they were a bit cold for my needs but these 5mm boots also have a special 'thermal' lining and are perfect for the Mediterranean winter. I will also be using them with my Northern Diver Semi-Tech semi dry wetsuit when I travel to the UK, when the summer water temp finally arrives. Thanks a lot Northern Diver for superb wetboots and fantastic service.
Wonderful Product, Wonderful Staff, Wonderful Service!
By Jill Tapp on 28 Nov. 2019
I have been a customer of Northern Diver for the last 2 years, first going as a very new diver. I have found all the staff, from the front desk to the " behind the scenes" staff to be really helpful, knowledgeable and friendly. In fact they are so good they managed to specially adapt a pair of boots for my smaller than average feet! The advice I have received has always been excellent and certainly not price driven. I have just collected my dry suit following testing and repairs, the service was excellent and everything explained before being done, and all for very good price. There is only one thing wrong with Northern Diver, their prices are so good I am always tempted to buy more kit when I am there!???? Thank you to Craig and the team!
Northern Diver offers trade accounts to rescue organisations and to those who work in or around water. Please click here to register your details and find out if you qualify. Once your trade account has been confirmed you can view all trade prices and shop easily online when logged into your account. Please note when you are not logged in to your trade account retail prices are shown. If you have any queries please do not hesitate to contact us. Tel: +44 (0) 1257 25 12 34.