Northern Diver's Response To Covid-19
Reliable, Resilient and Open For Business
Northern Diver has been going from strength to strength for over 45 years, and our range of specialist rescue equipment is renowned for both reliability and resilience. These traits are not only boasted by our products, but also by our dedicated team at Northern Diver HQ.
Despite the ongoing challenges that have arisen from the pandemic, we have worked tirelessly with our supply chain to ensure that smooth and effective deliveries have been met, and the excellent service we provide has been maintained. We continue to hold and constantly replenish our stock for immediate delivery, to ensure that we can support you in emergency situations and in acquiring all the Rescue kit you may require.
You can also be assured that our team are always at the other end of the phone, an email, on our web chat or in store, to assist with absolutely any enquiries you have.
Can customers still visit Northern Diver?
Yes – our shop is open! Please remember, following the latest government announcement, face masks are required to be worn when visiting us in store. Upon entering and exiting the shop, we also kindly ask that customers please make use of the hand sanitiser provided.
PLEASE NOTE: As an added safety precaution, we are currently only accepting card payments in store. Please bear this in mind before visiting to make a purchase.
Click and Collect: Available Monday to Friday from 8.30am to 5pm, and on Saturdays from 9.30am to 12.30pm.
Our Made-To-Measure Service: You are welcome to visit us in store if you would like a member of the team to take your measurements. As detailed above, please remember to wear a face mask.
However, to reduce physical contact, or if it is more convenient for you, you can measure yourself by following our measurement guide. Then simply submit your measurements using our Diver Sizer online form and the team here will take care of the rest for you.
A video tutorial showing you how to measure for a suit correctly is also available on our YouTube channel.
For Cylinders: We are offering cylinder testing and filling services as usual.
For All Other Equipment: Our team are constantly updating our full range of products across our 3 websites, so rest assured you can find all our products online, so you are able to conveniently shop from home, if you so wish.
Stay Connected
Our main priority throughout the challenges of the pandemic, and at all times, is to stay connected to our customers and always be here to help.
1. You can call our Rescue team mainline on +44 (0) 1257 25 69 41
2. Email any of our sales team as normal or rescue@ndiver.com
3. Message us through Facebook (@northerndiveruk) or www.facebook.com/northerndiveruk
4. Message us through Instagram (@northerndiveruk) or www.instagram.com/northerndiveruk/
5. Send an enquiry through our contact page - click here
6. Live chat with us on any of our websites (shown on the bottom right of the screen)
7. Members of the team would also be available to video call any customers that require it, please contact your sales representative to arrange.
If you have any questions or queries at any time, our staff are available to be reached during the usual office hours (some sales staff are still available out of hours as normal) and will help you with anything that you may require.
Site visits & demo days: Please get in touch if you would like us to visit your site to conduct a demonstration, we will endeavour to meet your needs.
